Wallbeds USA Tips on how to shop for a Wallbed #7: “What you should know before you Buy a Murphy Wall Bed”

Wallbeds USA provides you with valuable information when it comes to researching and considering your choices before you buy a Murphy bed. A valuable and attractive piece of furniture is worth your while to do as much due diligence as possible.

Research Online

We advise you take the time to research Wall Bed manufacturer websites, so that you can get an idea of what the general trends are in the industry. You will learn what is standard and what additional features and value are worth paying extra for. Most manufacturers have an online photo gallery so you can view popular styles of wallbeds, as well as get different design styles ideas to better design the best wall bed for you. A manufacturer with high customer satisfaction standards will be easier to work with and to help create your dream room.

Online Reputation

Wallbed and Murphy bed manufacturers produce the furniture on-site and it is good to research that manufacturer’s brick-and-mortar reputation as well as online reputation. Look on search engines to find any customer recommendations, reviews and testimonials, to help you decide if this manufacturer is one that you will enjoy working with. Check how other customers rated their customer service and shopping experience with the manufacturer. Check if this manufacturer is registered with the Better Business Bureau (BBB) and has any online customer complaints. It is vital you trust your wallbed manufacturer with such a large investment.


If the showroom is convenient to visit, then it is worth your time to more thoroughly inspect the quality of craftsmanship and the finished product. You can lay down and feel the comfort of a wallbed if you plan on using it daily, and you can also feel the differences in mechanism, operation, type of mount, etc. You can also see and feel exactly what your wallbed will look like, how easy it is to operate and how it will match with your existing furniture and décor. It is also helpful to talk to experienced manufacturers who will give you ideas that you may or may not have considered previously.

Shopping Experience

You should feel comfortable that your wallbed manufacturer is producing the best quality product for you and is providing you with superlative customer service. You will get help every step along the way in laying out your floor plan, deciding on the mount and mechanism, style of cabinetry, wood finishes, mattress type, all the way through to delivery and installation. Co-creating your new bed with your manufacturer is a partnership with as much or as little involvement as you want.

Knowledgeable Staff

Experienced staff have professional expertise about their products and company. You are building a true partnership with your wallbed manufacturer, and knowledgeable staff create a positive experience for you. Check online for negative feedback on the manufacturer, and ask staff about a money-back guarantee and return policies.

Construction Materials

Discuss with your manufacturer what construction materials are best suited to your project, especially if you are building custom. Discover what type of solid hardwoods, veneers and finishes are acceptable for your intended use and desired “look”. Research the differences in all the construction materials, including if wallbed manufacturers use paper, plastic or melamine! Lower prices may indicate a lower quality wallbed, so buyer beware!

Bed Mattresses

Sometimes manufacturers will try to sell you their own specific mattress products. However, you will get educated very quickly and will learn about different options, including the option that you simply use your own mattress. Most manufacturers stipulate a maximum mattress thickness that is acceptable for different wallbed models, generally 11”. There are also certain types of mattress that is not recommended for a wallbed, so check with your manufacturer. You do not use a box spring with a wallbed.

Product Quality

Satisfy your peace of mind by finding out the degree of quality that your manufacturer produces on the wallbed, frame, construction, cabinetry and bed mechanisms. If you are unable to visit a showroom, then ask for the warranties to be explained to you, because most manufacturers will stand behind their product.

Personalized and Full-Custom Designs

If you consult with your manufacturer and need some expertise on the design and style of your Wallbed, they will be able to guide you in the creation of your wallbed. There is a variety of finishes, cabinets, desks, bookcases, entertainment centers, lighting, etc to personalize your purchase and custom-match your needs and décor. Should you require further customization, the manufacturer can give you all the help that you need to create a unique design.

Having taken all these discussion items into consideration, you now have done most of your due diligence and are ready to buy! Check out our next article, Customer Service, Return & Repair Policy and Warranty, to learn more about the after sales customer service. Wallbeds USA cares about your satisfaction every step of the way, so entrust us with your valuable Murphy wall bed design project by calling us at (972) 775-5119 or Design Your OwnContact us today if you have any questions!

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